Privacy Policy

Last Updated: 15 December 2025

At Indian Detective Services, privacy is not a formality — it is the foundation of our work. Our clients approach us during sensitive personal, matrimonial, corporate, and legal situations. We understand the seriousness of trust involved and are committed to protecting every piece of information shared with us. This Privacy Policy explains how we collect, use, protect, and handle client information across our website, communication channels, and investigation processes.

1. Scope of This Policy

This policy applies to all interactions with Indian Detective Services, including:

Website visits and enquiry forms
Phone calls, WhatsApp, emails, and consultations
Personal, matrimonial, and corporate investigation services
Reports, findings, and supporting documentation

By contacting us or using our services, you agree to the practices described below.

2. Information We Collect

We collect only the information necessary to understand and handle a case professionally.

a) Information You Provide Voluntarily

Name, contact number, email address
City, state, or service location
Case-related details shared during enquiry or consultation
Documents or references shared for verification purposes

b) Communication Records

Call logs, emails, WhatsApp conversations related to your case
These are maintained strictly for service continuity and clarity

c) Website Data (Limited & Non-Intrusive)

Basic technical data such as browser type or device (for performance and security)
We do not track users aggressively or sell behavioral data

3. How We Use Your Information

Client information is used only for legitimate service purposes, including:

Understanding investigation requirements
Conducting lawful and ethical investigations
Communicating progress or clarifications
Preparing reports and factual findings
Internal quality and compliance checks

We do not use client data for advertising, resale, or unrelated promotions.

4. Confidential Handling of Sensitive Data

Given the nature of detective work, some information may be highly sensitive. We follow strict internal protocols to ensure:

Limited access to case files (need-to-know basis only)
No public discussion or disclosure of cases
Secure storage of digital and physical records
Controlled communication within authorized team members

Confidentiality applies before, during, and after case completion.

5. Data Sharing & Third-Party Disclosure

Indian Detective Services does not sell, rent, or trade personal information.

Information may be disclosed only if required:

By law, court order, or government authority
To protect our legal rights or comply with statutory obligations

No third-party vendor or external party is given access to client data for marketing or commercial use.

6. Legal & Ethical Compliance

All investigations and data handling are conducted in accordance with:

Applicable Indian laws
Ethical investigation standards
Client consent and service scope

We do not support or engage in illegal surveillance, hacking, impersonation, or unlawful data access.

7. Data Retention

Client information is retained only as long as necessary for service, legal, or compliance purposes
Once data is no longer required, it is securely deleted or archived
Clients may request clarification regarding data retention related to their case

8. Client Responsibilities

Clients are responsible for:

Sharing information truthfully to the best of their knowledge
Using reports and findings responsibly and lawfully
Not misusing investigation material for harassment, defamation, or illegal actions

Indian Detective Services will not be liable for misuse of reports beyond the agreed service scope.

9. External Links

Our website may contain links to third-party platforms (maps, messaging apps, etc.).
We are not responsible for the privacy practices of external websites or services.

10. Updates to This Policy

This Privacy Policy may be updated periodically to reflect:

Legal changes
Service updates
Compliance improvements

Any changes will be posted on this page with an updated revision date.

11. Contact & Privacy Concerns

For any privacy-related questions, concerns, or requests, you may contact us through the official communication channels listed on our website. We take privacy concerns seriously and respond responsibly.

Our Commitment

At Indian Detective Services, privacy is not a clause — it is a responsibility. Every case is treated with discretion, dignity, and professional integrity.

Indian Detective Services is one of India’s most trusted private investigation agencies, providing confidential and accurate solutions with a high success rate.