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Terms & Conditions

Last Updated: 15 December 2025

These Terms & Conditions govern the use of our website and the professional services offered by Indian Detective Services. By contacting us, submitting an enquiry, or engaging our services, you agree to comply with and be bound by the terms outlined below. Our services are designed to help clients verify facts, reduce risk, and make informed decisions — not to create assumptions or guarantee outcomes.

1. Nature of Services

Indian Detective Services provides fact-based investigation services for personal, matrimonial, corporate, and verification-related matters.

  • All investigations are conducted within legal and ethical boundaries

  • Services are based on information available, cooperation received, and situational limitations

  • We provide findings and observations, not opinions, judgments, or legal verdicts

No service should be interpreted as legal advice or court certification unless explicitly stated.

2. No Guarantee of Outcome

Clients understand and agree that:

  • Investigation results vary from case to case

  • Certain information may not be accessible due to legal, practical, or third-party restrictions

  • Indian Detective Services does not guarantee specific results, confirmations, or conclusions

Our responsibility is limited to making professional efforts using lawful methods.

3. Client Eligibility & Consent

By engaging our services, the client confirms that:

  • They are legally competent to seek investigation services

  • The purpose of the investigation is lawful and non-malicious

  • Any personal or third-party information shared is provided with legitimate intent

We reserve the right to refuse or discontinue any case that appears unethical, illegal, or abusive.

4. Client Responsibilities

Clients are responsible for:

  • Providing accurate and truthful information to the best of their knowledge

  • Clearly defining the scope and objective of the investigation

  • Cooperating during the investigation when required

Indian Detective Services will not be liable for outcomes affected by false, incomplete, or misleading client inputs.

5. Confidentiality & Data Handling

All client information is handled in accordance with our Privacy Policy and Confidentiality Policy.

  • Case details, identity, and findings are kept strictly confidential

  • Access to information is limited to authorized personnel only

  • Confidentiality obligations continue even after case closure

Any breach caused by client-side disclosure is outside our responsibility.

6. Payments, Fees & Refunds

  • Service fees are communicated clearly before commencement

  • Advance payment may be required depending on the nature of work

  • Once an investigation has started, fees are non-refundable

  • Any exception must be agreed upon in writing

Delayed or incomplete payments may result in suspension or termination of services.

7. Use of Reports & Findings

Reports and findings provided by Indian Detective Services:

  • Are for client’s personal or internal use only

  • Must not be shared publicly, edited, or misrepresented

  • Cannot be used for harassment, defamation, or illegal actions

We are not responsible for consequences arising from misuse of investigation material.

8. Legal Compliance & Limitations

Indian Detective Services does not engage in:

  • Illegal surveillance or wiretapping

  • Hacking, data theft, or impersonation

  • Unauthorized access to private accounts or systems

All activities comply with applicable Indian laws and professional ethics.

9. Limitation of Liability

Our liability, if any, is limited strictly to:

  • The amount paid for the specific service in question

We are not liable for:

  • Emotional distress or personal decisions made based on findings

  • Indirect, incidental, or consequential damages

  • Outcomes beyond reasonable professional cont

10. Website Usage

  • Website content is for informational purposes only

  • Unauthorized copying or misuse of content is prohibited

  • We may update or remove website content without prior notice

Use of this website does not create a client-agency relationship unless services are formally engaged.

11. Termination of Services

  • We reserve the right to:

    • Decline, suspend, or terminate services if terms are violated

    • Withdraw from a case involving legal, ethical, or safety concerns

    In such cases, confidentiality obligations remain intact.

12. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.

13. Updates to Terms

Indian Detective Services may revise these Terms & Conditions at any time.
Continued use of our website or services constitutes acceptance of the updated terms.

Acknowledgement

By contacting or engaging Indian Detective Services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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